UK DVD RentalClient Complaint HandlingAt DVDtoHome we endeavor to ensure that you receive the very best in customer service but there will inevitably be times when as a customer you feel that we have not met your expectations. Please detail your issues on an e-mail and send it to We will acknowledge your complaint within three working days and will endeavor to respond to all complaints within five working days. We will keep you fully informed of our progress on your case through the whole of our investigation. |